More Service Packs
Microsoft needs to do a better job of getting service packs out to Windows and Office users. There is way too much time between these releases. If you have to reinstall either, there are usually a dozen updates to download even after applying the latest service packs. The fact that Windows XP has been out since late 2001, five years ago, more than two service packs should have been released by now.
Some have suggested yearly service packs, regardless of their content, that come out at the same time each year. I support this idea. I think that automatic updates have made Microsoft lazy about making service packs. Even if each of these is no more than a collection of updates that you have applied already, it would make installs and reinstalls easier, and provide some small piece of mind for users.
